For Domestic Orders: You can choose to pay at delivery, or pay using any prepaid mode including your credit or debit card, net banking, e-payments or bank transfer. For any further assistance, please feel free to connect with our Customer Support Team.
For International Orders: You can pay using any prepaid mode including your credit or debit card, net banking, Paypal, e-payments or bank transfer. For any further assistance, please feel free to connect with our Customer Support Team.
We understand that you may change your mind or wish to modify an order after you have placed it. We request you to please connect with our Customer Support Team via Email/ WhatsAppso that they can accommodate your request and make the necessary changes to your order. Please note that your order cannot be modified or cancelled once it is dispatched from our warehouse.
You can log-in using your registered email address to view your Taagaa Account details. In the ‘Your Orders’ section, you will find your recent order details alongside their current status.
Ideally, it takes 24-48 hours to process a confirmed order to get ready for dispatch, after which the order is shipped to its delivery location. Unless your order specifies any customizations or alterations, our aim is to ensure your order is dispatched within that period the initial 48-72 hours of the order being placed.
Once dispatched, domestic orders typically get delivered in 4-6 working days and international orders in 8-10 working days. However these may vary as per circumstances.
Taagaa wants you to be happy with your purchases. We accept a return or exchange of your order (or some items of the order) within ten days after delivery of the order. We request you to accompany your return along with the original receipt. The Tags on the product must be originally intact and the product in an unused condition.
While placing an order, we require your name, email address, contact number, shipping (and billing unless same).
When placing an order with Taagaa, your email address becomes your registered email address that becomes the basis for further communication regarding your order.
In cases when you place an order for somebody else, or if you choose to pay via a pre-paid mode of payment where your registered address is different from the address you choose to request delivery at, a billing address is required to complete order.
We understand that you may change your mind or wish to modify an order after you have placed it. We request you to please connect with our Customer Support Team via Email/ WhatsAppso that they can accommodate your request and make the necessary changes to your order. Please note that your order cannot be modified or cancelled once it is dispatched from our warehouse.
For domestic orders, you can choose to pay on delivery or pay using your credit / debit card, net banking, e-payments or bank transfer For international orders, you can choose to pay using your credit / debit card, net banking, e-payments or bank transfer.
In case your delivery location is within India, you can select Cash on Delivery as a valid payment mode.
In case there is some technical glitch and your payment fails while placing an order, please reload the page and try again. Kindly ensure your Internet Connection is not disrupted. It is possible the payment page timed out or there was a redirecting issue.
If you continue to face this issue, please connect with us via Email/ WhatsApp our Customer Support Team will assist you in placing your order with us.
In case there is some technical glitch and you are not redirected to the webpage, your order might not reflect under ‘My Orders’ in your Taagaa Account and you may not receive an order confirmation email, in such a case, we request you to please connect with us via Email/ WhatsApp so our team can assure your order has been confirmed and your payment has been verified.
We would require a Transaction ID or any other payment Reference Number with which we can verify your payment, and your order details (the products you wish to order and your contact information) to place your order afresh.
We deliver to all pin-codes in India and all other countries, with exception to any location restricted by Indian or any government in terms of Import/Export. If you would still like to check for your pin-code, please feel free to connect with us via Email/ WhatsApp
All international orders up till $300 will be charged $20 flat as shipping charge (irrespective of the total number of items ordered). Our prices are inclusive of all taxes (except Import Duty, if applicable at your destination region).
Usually, the estimated time for delivery for any domestic order is 4-5 working days from the day the order was confirmed. For international orders, the estimated time of delivery lies between 7-8 working days.
Once your order is processed, we hand over your order to logistic services we have partnered with and they deliver the order to your delivery location. Once your order has been handed over, you will be receiving an email on your registered email address with shipping details (i.e.- the logistic service used to send your order along with a tracking number which you can use to track your order progress).
Taagaa wants you to be happy with your purchases.We accept a return or exchange of your order (or some items of the order) within ten days after delivery of the order.
We request you to accompany your return along with the original receipt. The Tags on the product must be originally intact and the product in an unused condition.
Yes you can! Please connect with our Customer Support Team via Email/ WhatsApp and we will assist you with the process.
The refund process for your order will be initiated once the return/exchange has been delivered to our warehouse. We will refund your due order amount in the form of Credit in your Taagaa Wallet for your future shopping with us.
You can use redeem your Taagaa Wallet Credit for any order you place with us. To redeem your Taagaa Wallet Amount, please route your order via our WhatsApp Customer Support Team so they can ensure your Credit is redeemed smoothly and your order is on its way at the earliest!
Taagaa can offer assistance for you in selecting the most suitable logistics company in your city. However, the cost has to be borne by customer.
For any customization or alterations that you might require, we request you to please connect with us via Email/WhatsApp. Taagaa can customize sizes, stitching services, finishing of products, dyeing of fabrics. If you are looking for something in addition to that, please drop us a message and we will get back to you. Please note that customization services may come at an additional cost, which varies from case to case.
You can simply drop an Email/ WhatsApp message to us with details of what you are looking for; our Customer Support Team will assist you in the best way possible.
The cost of customization varies case to case. Please ensure that you are aware of the estimate cost of customization before confirming your order.
Our Customer Support Representative will help you with an estimate time for delivery for your customization order. Please note that in certain cases, there may be a slight delay due to disruptions and/ or unforeseen circumstances.